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Prime VoIP Monitoring provides a easy way to analyze the entire phone call traffic in your network.

Pro-Hint: It is best combined with Prime Workforce to automatically dispatch field techs.

Package name: nmsprime-voipmon

Forum: VoIP


FeatureStateDetailsStart here..
Detailed call analysis


Analyze all your VoIP calls with a graphical GUI


Automatically create a CDR for any call is your network


Detailed call analysis, like


Detailed user quality of experience analysis via

  • different MOS scores
  • num packet loss in a row
  • many more..



Access Rights

Working with such sensible data required very strong data protection and access rights. We provide a very fine-granular user-role concept



number anonymization is possible, e.g. XXX last 3-digits of all calls


Full automated linkage of all calls to the corresponding

  • Contract –> Modem
  • MTA –> Phonenumber

for super-fast customer call analysis (< 30s)

Quality Topography Map(uu)Show all bad quality calls in a topography map

Usage Example


NMS Prime requirements

Additional Information

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