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when trying to install the package with the yum install nmsprime- * command, it generates an error with the package genieacs-1.1.3-1.x86_64 (nmsprime) as shown in the image:

I am trying to install it on my own server with centos7:

[root@centos7minimal cparra]# hostnamectl
Static hostname: centos7minimal
Icon name: computer-vm
Chassis: vm
Machine ID: ec13a65b29e24d269030012c65e47571
Boot ID: 07a67e1a0c724f59bcbf76f989281420
Virtualization: vmware
Operating System: CentOS Linux 7 (Core)
CPE OS Name: cpe:/o:centos:centos:7
Kernel: Linux 3.10.0-1160.11.1.el7.x86_64
Architecture: x86-64

If you can help me to find out what the problem is and how to solve it, I really appreciate it.

Best regards

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  1. Hi,

    have you seen this thread: GenieACS require mongodb-server? There will be a new release in the upcoming weeks fixing this issue.



  2. Hello Ole, yes, I have seen the article and it worked, however after the installation when opening the administrative page by the port 8080 throws me the following error and does not give me more details:

    If you can help me.

    Best regards.
  3. Please edit /etc/nmsprime/env/global.env and set APP_DEBUG to true. Afterwards run:

    php artisan /var/www/nmsprime/config:cache

    You should see a more verbose error message including a stacktrace.

  4. Hi Ole,

    I have made the changes but it still does not give me more information about the error.

    In the file /var/www/nmsprime/storage/logs/laravel.log I found the following:

    [2021-01-21 13:55:02] local.ERROR: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'nmsprime.netgw' doesn't exist (SQL: select * from `netgw` where `type` = c
    mts and `netgw`.`deleted_at` is null) {"exception":"[object] (Illuminate\\Database\\QueryException(code: 42S02): SQLSTATE[42S02]: Base table or view not found: 1146 Tab
    le 'nmsprime.netgw' doesn't exist (SQL: select * from `netgw` where `type` = cmts and `netgw`.`deleted_at` is null) at /var/www/nmsprime/vendor/laravel/framework/src/Il
    luminate/Database/Connection.php:664, Doctrine\\DBAL\\Driver\\PDOException(code: 42S02): SQLSTATE[42S02]: Base table or view not found: 1146 Table 'nmsprime.netgw' does
    n't exist at /var/www/nmsprime/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php:63, PDOException(code: 42S02): SQLSTATE[42S02]: Base table or view not fo
    und: 1146 Table 'nmsprime.netgw' doesn't exist at /var/www/nmsprime/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOConnection.php:61)

    Anything else I can try.

  5. It seems some of the database tables have not been created. Did you have error messages during installation? What package have you installed? Please run:

    rpm -qa nmsprime-*